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All you need to know about Uptown Casino
If you stayed in the world of online casinos, which are aimed exclusively at the games and the pleasure of players, then you can rest assured that Uptown casino is just one of these. Founded in 2012, the casino is owned by Deckmedia NV and is licensed by Curacao. Judging by the casino and its website, we can immediately say that the casino is experienced, and knows a lot about a good game. First of all, users who visit the site, of course, will be attracted by the design of the casino. The old school children still remember and know how the slot machines looked at the beginning of the two thousandth. This is exactly the design of the site. Neon signs and the sounds of old slots – this is where the real casino atmosphere is.
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You will not find the names of popular game developers on the site, but nevertheless, the choice and number of games are pleasantly surprising. Casino games are provided by such developers as Aladdin`s Wives, Mad Vegas, Green Light, Henhouse and Hairway to Heaven.
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The casino site is literally accessible almost all over the world. Only two countries were banned – these are Israel and Moldova. In the United States, casinos will be available, but only on condition of games without bets. It’s the same as playing the demo version.
The casino has a large selection of banking systems through which you can deposit and withdraw money. But there are also disadvantages regarding cash transactions on the site. The process of withdrawing money from the site and transferring it to your account takes too much time. The online casino website received quite a few complaints related specifically to the withdrawals of money. In total, the site has 8-9 complaints, 2 of which have not yet been resolved.
On the site you can also find VIP club services, the program of which is available to all self-respecting adult casinos. In addition to the privileges of the VIP club, the site also has a wide variety of bonuses and promotions, which we still have to deal with separately and consider this section in more detail. And of course, the support service will not be left without attention. Diligent managers, always ready to assist their clients, clearly deserve attention in our review.
So I suggest moving on to our sections on a detailed analysis of Uptown Aces casino.
Simple and Convenient Site
First of all, let’s talk about the fact that the first is striking to everyone who first visits the Uptown casino site. When a person first visits a casino site, he will automatically remember the recent beginning of the two-thousandth or mid-nineties, when slot machines only gained their popularity in small cities. Game atoms for two or three cars, stood in small bars, and were something exotic and beckoning with their sounds of drums and the blinking of neon names. Such an atmosphere, the evening bar and the blinking of those same machines is the very entourage style of all slots. Then there was still no such luxury as free spins or a choice of more than five slot machines, and the existence of an online casino was completely out of the question.
Now, after so many years, and with the development of virtual reality, where the whole atmosphere of the casino of playing atoms has passed, it is very pleasant to recall the former romance of lonely slot machines in bars or computer clubs.
The site design is not thoughtful, but simple and very understandable – a night city but against the background of neon signs, that is, the names of the games and the casino itself. In the top console, you can find a quick and simple menu, as well as functions to register. The site is available in only one language – it is in English. The site itself is functioning intermittently. The pages of the site may not load for a very long time, but in the end they will generally give an error. A little lower, after neon signs there is another “quick menu” in which you can find information about the games themselves, promotions, VIPs, banking and so on. The games themselves will go even lower. Games, by the way, are very conveniently categorized. What can I say about the fact that the site is available on phones and tablets with any software. But the data on the phone must be downloaded in advance in order to play. For some it’s a plus, but for someone a minus. It is up to you to decide.
Well, according to tradition, at the very bottom of the site you can find more detailed information, the rules for using the site, as well as information about the firms and companies with which the online casino site cooperates.
Games on Uptown
Now let’s talk about the gaming assortment of the casino website. Earlier, we indicated all the providers with which the site cooperates. Now we will consider by what categories and by what criteria the assortment of games on the site is divided. First of all, the games are divided into All and New. If you go to a specific section of the Game, then already a glimpse of a larger number of criteria will appear. And the first is Board Games.
The Board Games section offers the following games to choose from: Blackjack or a game still known as 21, European Blackjack (the same game with a slightly different layout), Pontoon (the original players from Blackjack), Caribbean Draw Poker (a game with elements of Blackjack and Poker), Caribbean Hold ’em Poker and Caribbean Stud Poker.
The sad factor is that among all these games Roulette and Baccarat are not in the assortment, which is also not unimportant.
Video Poker is the next section among games. The name speaks for itself, and here you can find three varieties of this game – Aces & Eights, Deuces Wild and Joker Poker.
The next gaming section will be a section called Specialty. Here you can still find Roulette, in just one form, Sik Bo, Keno, Bingo and a game called Treasure Tree.
The penultimate section of the site will be Progressive Games. There are only two games to choose from, these are Inca Spirit and Cleopatra’s Gold.
The last gaming section to provide games to choose from is Slots. Here are the most basic and most popular slots that are on the site.
In general, the diversity of games leaves much to be desired. Of course, I would like to see games from more famous developers, as well as games available in the demo version. Another big drawback for the games section will be that there is no Live Casino among the selection of games. Live casino has long been almost the main attribute of all online portals. And this is a big annoyance that there is no such opportunity to play on the site.
But there are pluses. Each game is accompanied by brief information about it, with a small description of what this game is.
Judging in general, for their simplicity and convenience, casino games can easily qualify for the four, but given all the above disadvantages – definitely three out of five.
Payout and Deposit Methods
Now what about the money transfer account. The site cooperates with a large number of banking systems with which you can withdraw and deposit money to your account. The only problem is that some banking systems do not work so lightning fast and efficiently. Therefore, there can be serious problems with the withdrawal and input of money, and especially with the withdrawal.
The casino site carefully takes care of its users, therefore, it ensures that all the data obtained during the transatz translation will be saved. The site uses a new 128-bit encryption system called SSL. At the first request for withdrawal of money, the site must request the user to verify and confirm their account. When verifying the account, the player will need to provide information such as payments, or utility bills, copies of the passport or driver’s license, player’s address, and so on. All data obtained by the site, in no case will not be distributed further or somehow used to the detriment of the player.
Now about the systems themselves. A transfer request will be processed within 72 hours, and in the United States 15 days at all. Next, the payment will be credited to the account within five business days. Thus, money can be withdrawn from your account using such systems as Bank Wire, Check, Neteller, Skrill, Ecopayz and Bitcoin. On average, the minimum withdrawal amount is from $25 to $150, depending on the banking system. What concerns the commission is all individually, and you need to navigate according to the system that the user has chosen. If a person won a huge amount exceeding 5 thousand dollars, he will be paid the amount within a few weeks, but the amount will be assigned to him until the payment is fully made.
Now about the account replenishment systems in the account. There are a few more of them than for withdrawing money, and receipts to the account arrive instantly. From systems for a deposit, you can choose from VISA, Mastercard, American Express, Skrill, Neteller, ECO Card, Direct Money, Bitcoin, Litecoin, Transfer Money. All systems have no commissions and are credited instantly.
By the way, it is worth considering that only a dollar is accepted on the site.
Promotions
Bonuses and promotions are the main integral part of every casino. You could say that is his face. On the Uptown website you can find several promotions, both for beginners and for frequent users.
Every season, the bonus program on the site changes. Thus, in the summer, at the end of which, a review was written, a massive welcome bonus of 8 thousand 888 dollars was available on the site. The bonus is divided into several deposits. With the first deposit, the player receives a bonus of 250% up to $2,500, and another 50 free spins. The bonus is available only when entering the UPTOWN1ACES promo code. The second deposit will be with a bonus of 150% and up to $1,500. All the same 50 free spins and also on the UPTOWN2ACES promo code. The third, fourth and fifth deposits are the same – a 100% bonus of up to $1,000 and the same promotional codes, with a difference of one digit. Well, the sixth deposit, with a bonus of 188%, 100 free spins and up to $1888 using the UPTOWN6ACES promo code.
For board games, a separate one works. Having made two deposits on board games, you can get the corresponding bonuses. Bonus of 150% up to $750 with a TABLEACES1 coupon. And with a second deposit of 75%, also up to $750 with the TABLEACES2 promo code. And for newly registered players, there is a welcome bonus of 100% up to $100, again using the special promo code 100ACES. In addition to all these promotions, the system also has a cumulative points system. These points are called Comp Points. For each dollar deposited into the account, a certain number of Points will be credited, which will affect the promotion in the VIP club.
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VIP Club
Now let’s talk about the VIP club itself. The program in the VIP club, or the loyalty program, means the accumulation of special points that advance users on the VIP scale. In total there are 4 VIP levels, each with different privileges. Each level implies the ability to receive a certain number of bonuses per week, cashback percent, return percentage and daily bonus.
The first level is called Neon, and to get to this level will require more than five hundred points comp. At the Neon level, the player gets the opportunity to have $25 per week as a bonus. To achieve this level, the player will need to have an account at least 30 days old. From this VIP level, the player will be able to bet only starting at $2,500, which is not very convenient, but sounds like a mandatory part of each VIP level. It looks like – you get bonuses from the program – so make only very high deposits. The higher the VIP level, the higher the minimum deposit amount. The next VIP level, the second, is called Downtown. There is already a daily bonus of 125% up to $625, and 1 point for each bet of $7.5, and a cashback of 15%. But the minimum deposit amount is already $5,000.
The third step is Midtone. Another level, with a weekly reward of $50. To achieve this level, you must have an account at least 60 days old, and the number of points must be more than 2000.
The last level of the VIP program is in tune with the very name of the casino – Uptown. Top, cherry on the cake. Here the player has the opportunity to receive a daily bonus of 150% up to 750 dollars, and 25 percent cashback. In order to get at least the Neon level, the player needs his account not only to exist on the site, but also to be active. Cars and mountains of money, this VIP program does not promise. Nevertheless, it pleasantly surprises with a large number of bonuses, although it sets the limits for possible deposits.
Support
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The team of saya Aptatsn Ases are real masters of their craft. They know exactly how to solve your problem with games, or technical issues on the site. Players who are in trouble or who have questions can always find information from Three sources. The first, and perhaps the simplest and most mobile, is Live Chat. I think no one needs to describe and explain what it is. You don’t have to look for a live chat for a long time. It is always in the lower right corner, no matter what section you are in. Chat managers work 24 hours a day, and 7 days a week, and so on all year round.
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E-mail is another option how you can ask for help. The main thing is not to forget to indicate your username when sending an email containing the content of your question. And finally, a way out for those who prefer to resolve the issue quickly and in real time, in contact with a person. This is a hotline phone. On the site you can find two numbers – this is a number for a free call and a second, spare, but already paid. And this is not all the ways how you can find the answer to your question. The site contains information about frequently asked questions. Thus, in this section you can find answers to questions such as how to make a deposit, is it safe, how to download the casino software, how to remove the bonus from your account, and so on. It is worth getting acquainted with at least half of what the site gives. It is especially recommended to read the rules and conditions so that later awkward situations or embarrassments do not work out.
Mobile Version
If the casino site is to your liking, but you often play on it only through the phone – rejoice. Uptown Casino has a good mobile application that will suit both iOS and Android. And also for any model of phone or tablet. All you need to do is just follow the special link to download to your phone and the thing is in the hat! There will be no need to create an additional account or transfer and re-enter all the information, the application will do it for you.
Advantages and Disadvantages
We will not say whether the casino is bad or good, but simply summarize all its pros and cons. Let’s start with the fact that the site as a whole does not already have such a large selection of games. Even despite the fact that the site cooperates with many game providers, the number of board, card games and slots leaves much to be desired. The absence of Live Casino is saddening. In addition, the site does not find a single game that could be played in the demo version. We hope that the casino will recover, otherwise there will be nowhere to put the bonuses received. Speaking of bonuses. The bonus system is really wide and generous for England, Canada, New Zealand, Australia and many other countries.
In addition to seasonal bonuses, a welcome bonus and other rewards, the site also holds regular tournaments between players, with a pleasant reward. The site has an interesting loyalty program, that is, a VIP club. There are only 4 levels, but each varies in its own way.
The only thing distressing in the VIP section is that each level increases the minimum level of a possible deposit. Who looks as if the player himself must pay for this “title”. The site has an excellent and professional group of managers who are always happy to help with solving the problem. Managers in live chat respond quickly enough, and the choice of where you can turn for help is impressive, because not all online casinos have a hotline phone. The presence of a mobile version of the casino, which ideally “lies” on any programmed software, cannot but rejoice.
The downside of the casino will be that the withdrawal system leaves much to be desired. All complaints received on the site arose precisely because of players dissatisfied with the conclusions of the casino. Or rather, their lack. But due to the fact that the site warns of long payouts, I think the question is the impatience of casino players. In addition to complaints about payments, players complained that the site was blocking their accounts for no particular reason. The situation has not yet been fully understood, but several complaints came with just that context.
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Big jackpots, a nice and simple website design – an accurate plus casino. The atmosphere of the site alone is already attracting luck. So don’t miss her!
Leyton Wallace